FAQ

ZORA Detail Manager – Frequently Asked Questions (FAQ) 

Q1: What is ZORA Detail Manager?

ZORA Detail Manager is a mobile app designed specifically for car detailing studios.
It helps manage bookings, job cards, customer details, billing, payments, and reports—all in one place.

Q2: Who is this app for?

ZORA Detail Manager is ideal for:

• Car Detailing Studios

• Car Wash Centers

• Vehicle Care & Auto Detailing Businesses

It is suitable for both small studios and multi-bay operations.

Q3: Can I use ZORA on my mobile phone?

Yes.
ZORA Detail Manager works on mobiles and tablets.
A laptop or desktop computer is not required.

Q4: Does the app work without internet?

An internet connection is required for:

• Live status updates

• WhatsApp notifications

• Data synchronization
  
  

However, your data is securely saved and no information is lost if the network is temporarily weak.

Q5: How do I create a job card in ZORA?

You simply enter the customer and vehicle details and tap once to create a Digital Job Card.
You can capture Before & After photos and assign a technician directly through the app.

Q6: Are WhatsApp notifications sent automatically to customers?

Yes.

 ZORA automatically sends WhatsApp notifications to customers when:

• A booking is confirmed

• The job status changes

• The vehicle is ready for delivery

Q7: How does billing and invoicing work?

At the time of delivery, you record the payment in the app.
ZORA then:

• Generates a professional PDF invoice
  
  

• Emails it to the customer
  
  

• Updates your records instantly

Q8: Is my business data safe?

Yes.
ZORA Detail Manager is built on the Google platform, ensuring secure, reliable, and encrypted data storage.

Q9: Why is there a subscription charge?

The subscription includes:

• Google platform licensing costs

• App maintenance and updates

• Feature enhancements

• Ongoing support
  
  

Most studios recover the cost easily through time savings, reduced errors, and better customer management.

Q10: Can I see a demo before subscribing?

Yes.
You can request a demo through our website or contact us directly for a guided walkthrough.

Q11: Do you provide training and support?

Yes.
We provide initial setup assistance, user training, and ongoing support to ensure smooth usage.

Q12: Is the app suitable for Indian car detailing businesses?

 Absolutely.
ZORA Detail Manager is designed specifically for Indian detailing studios, keeping local workflows and business needs in mind.

Q13: Will there be future updates?

Yes.
We continuously improve the app based on feedback from detailing studio owners and industry requirements.